LOGIN PROBLEMS
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COOKIES
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FORM NAVIGATION
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TMs ONLY
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Who do I contact to obtain
a username and password?
From the BC login page, click on the link "Click
here to apply now" on the right side of the screen.
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I have a valid username and
password, but the website say they are invalid.
Usernames and passwords are case sensitive. Please retry
once more ensuring you have are using the correct username and
password combination. If the problem persists, please contact
Ann Glaab at (610) 341-7395 or click
here to email her.
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I entered the website
and placed an order, but the next form I went to, the website
sent me back to the login page.
Most likely, your browser is not configured to accept cookies.
Please click here to learn more about
cookies. |
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What web browsers do you
recommend I use to navigate this site?
This site works best with Microsoft
Internet Exporer (IE) 5+ and Netscape
6+. Using other browsers might cause some functions of the
site to work improperly. |
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What are cookies and why do I need
them to use this site?
Cookies are bits of information that a website stores on your
computer for future use. This site uses cookies to store login
information so you do not have to retype your username and password
for each order form.
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How do I configure my web
browser to enable cookies?*
Internet Explorer: single left-click on the "Tools
Menu" --> "Internet Options" --> "Privacy
Tab". Then slide the 'settings bar' to medium or lower.
Click 'OK' to acknowledge, shut down IE and reload.
Netscape: single left-click on the "Edit Menu"
--> "Preferences". Double left-click on "Privacy
and Settings" option. Single left-click on "Cookies".
Then select "Enable all cookies". Click 'OK' to acknowledge,
shut down Netscape and reload.
* do this at your own risk. |
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How do I find
the form I am looking for?
The forms are sorted by brand. Use the top navigation bar to
find the form your need by positioning your mouse pointer over
the brand you want. A drop-down menu will appear. Select your
form by double-clicking on the name of the form. |
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I do not see the form
I am looking for?
Certain forms are only available to TMs. If you are a TM, you
must be logged in under your TM username and password. If you
still do not see the form you are looking for, please contact
Ann Glaab at (610) 341-7395 or click
here to email her. |
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Can I still download
forms like I used to?
Yes. Under each brand menu, there is a link to other electronic
tools which are still available for download. |
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When I click on a form,
I get an SQL error.
This means a problem occurred when the webpage was retrieving
data from a database. Please send an email
to the Webmaster with the error name, description and date/time
error occurred. |
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When
I click on a form, I see everthing but the products.
This means that there are currently no products available
for this form. |
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Under
the "Mail To" section, what does the box "Save
this info for future use" mean? (TMs only)
If you check this box prior to submitting your order, the
"Mail To" information will be saved to your account.
The next form you go to, this information will be available
under the "Mail To" dropdown menu. This option is
not available to TMs. |
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Can I order all literature
items at once?
Yes. This form is only available to TMs. This option can
be reached under any of the brand menus. |
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Other than literature,
can I order products across all brands at once? (TMs only)
Yes, the "all samples" form. |
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I do not see the form
I am looking for?
Please ensure you logged in with your TM username/password
and not a guest username/password. If you are logged in under
your TM username/password, then the form is currently not available
for online order. Please contact Ann Glaab at (610) 341-7395
or click here
to email her for more information. |
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